To support us in delivering the Integrate (Europe) Ltd solution, Integrate may engage other service providers. Some of these providers will provide assistance that falls within the definition of “processing” of personal data under the General Data Protection Regulation. When we work with these service providers in our capacity as a data processor for our customers, the third-party service provider is a “Sub-processor” of Integrate. This page identifies which Sub-processors we use, the services they provide to us, and where they are located. Our Sub-processors are all subject to contract terms that require compliance with applicable data protection laws. As of today, Integrate uses the following Sub-Processors.

Infrastructure Sub-processors - Service Data Storage

Sub-Processor Name
Purpose
Location of Processing
Amazon Web Services(AWS)
AWS provides Infrastructure-as-a-Service (IaaS) that Integrate uses to host data, store backup data and some auxiliary data.
Ireland and US

Service Specific Sub-processors

Sub-Processor Name
Purpose
Location of Processing
SendGrid
An email dispatch platform. SendGrid is integrated within Integrate (Europe) Ltd to perform the sending and delivery of both transactional and automated follow up emails sent out via Integrate.
US
Quantanite (formerly Taskeater)
A business process outsourcing company, the Quantanite service is used to perform the human element of our business Card Transcription Service. Business Cards are made temporarily available for transcription in an isolated manner and do not identify individual customers.
UK and Bangladesh
Keen.io
A data store for product & service performance analysis.
US
Cloud Elements
Our integrations partner (for integrations other than with Integrate), enabling integrations with CRM and Marketing Automation and allowing for the data flow back to the Customer.
US
Integrate.com, Inc
Integrate contribute to provision of the Integrate (Europe) Ltd service to our customers as our parent company. The Integrate integration is set up directly with Integrate. It enables Integrate data to go through Integrate’s demand orchestration software before reaching customer’s CRM or Marketing Automation. For Integrate Event Lead Management customers who also use Integrate, Integrate Events is the processor of any data collected using the Integrate (Europe) Ltd software and Integrate is the sub-processor. For any other Services delivered by Integrate, Integrate is the direct processor for the customer and the relevant sub-processors list can be found at https://www.integrate.com/subprocessors/
US
Citrix ShareFile
Service enabling secure sending of encrypted files. We would only use Citrix to send across Customer Data if other means are not available.
US